FAQ

Thank you so much for visiting my store! Please do have a read before proceeding to shop!

• Do you accept other payment aside from PayPal?

Sorry, I'm only accepting PayPal for international transactions!

If you're Malaysian, and is looking for bank transfers, do email me at [email protected] or simply reach out to me on my twitter/instagram at @pepperoniechan ! I'll try my best to help!

• Where are you shipping from?

Orders will be shipped from Malaysia through registered mail, Pos Malaysia. Also, Pos Malaysia announced a slight increment in shipping rates for 2020, I've tried my best to lower down the shipping rates as much as I could :(

• How long does shipping take?

Local delivery takes roughly a week, due to limited domestic flights available
For international, although it takes 6 to 11 business days, the expected delivery time can take from 2 to 5 weeks depending on holidays, customs and general delays. 

Due to COVID-19, please expect some delays in delivery. Especially international orders. Some orders bound to certain destination like the US, Canada, or the Europe can take up to 2 months or longer to arrive.